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Our approach

We work as a strategic partner, not just an advisor. We stay involved throughout your project to solve problems, guide decisions and keep delivery on track.

We act as your critical friend, offering challenge, clarity and confidence from day one. Always independent, always focused on what works for you.

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What we do (and what we don't)

Whether you need better reporting, improved engagement, integrated systems or stronger delivery support, our role is to make your digital initiatives work for your organisation and the people it serves.

We don’t:

  • Sell or resell technology
  • Implement systems or push specific solutions
  • Take commissions from vendors

We do:

  • Provide independent advice and strategic challenge
  • Guide you from strategy to procurement to delivery
  • Focus on outcomes, not just outputs

How we work

We act as your trusted critical friend. That means we support and challenge you throughout, always with a focus on your mission and success.

We work closely with your team, your suppliers, and your stakeholders to keep things moving and aligned with what matters.

We are:

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    Collaborative, not directive
  • green squares
    Honest, not flattering
  • teal half link
    Strategic, but grounded in delivery

Our full-practice delivery and project management model

Every Hart Square consultant is backed by a wider team. At no extra cost, you benefit from:

  • A dedicated project sponsor
  • Quality assurance across all deliverables
  • Input from technical and subject matter experts when needed

We manage your project from end to end, bringing structure, momentum and clear accountability throughout.

This model gives you:

  • Greater resilience across project delivery
  • More value from your investment
  • Stronger outcomes with less risk

It’s how we ensure every client gets the right expertise and support at the right time.